Returns & Exchanges
At DITTO, we want you to love your fit, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect style is completely risk-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back into their original packaging and include the packing slip provided in the portal.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing